Returns Policy



Return And Replacement:

We only accept 90 days return when you receive the package. When you receive the package and found that the shoes have quality problem, please provide us the photos.
  • 1.We do not accept worn shoes for returns.
  • 2.Please try the shoes on carpeted surface.Once shoes are worn outdoor on concrete,bottom sole is scraped and is not returnable.
  • 3.Clearance items (include special promotion styles) are not refunded.
  • 4.Once an exchange is issued, refunds are no longer accepted.
  • 5.Shoes should be returned in original condition without any creases on upper or marks on the outsoles or other scratches, along with shoe bags& box. The price of missing spares would be deducted from the refund.
  • 6.To avoid a restocking fee, all packaging must be returned with the shoes.
  • 7.The shoes under the category of "High-end Boutique shoes/ Luxury Collection ", "Buy 1 get 1 free" ,"sepcial offer" or "big deals" items and any customized shoes made according to your special request are not allowed to be returned for non-quality problem.
  • 8. Customer should pay the return shipping fee if return is caused by customer reason (such as : size issue or do not like the shoes)
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